Welcome to WBox Super Services. By accessing or using our website, booking our services, or engaging with our team, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By using this website or requesting any service from WBox Super Services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our website or services.

2. Services Offered

WBox Super Service provides professional services including, but not limited to:

Residential and commercial cleaning services

Deep cleaning and specialized cleaning

Plumbing and minor repair services

Property maintenance and general upkeep services

The scope of each service will be defined based on the customer’s request and confirmed prior to service delivery.

3. Booking and Confirmation

All service bookings are subject to availability and confirmation. Once a booking is made, details such as service type, date, time, location, and pricing will be confirmed via phone, message, or email.

WBox Super Service reserves the right to refuse or reschedule services due to safety concerns, incorrect information, or unforeseen circumstances.

4. Pricing and Payments

All prices are provided based on the information supplied by the customer. Final pricing may vary depending on property condition, size, level of difficulty, or additional requirements identified on-site.

Payment must be made in full upon service completion unless otherwise agreed in writing. Accepted payment methods will be communicated at the time of booking.

5. Cancellations and Rescheduling

Customers are encouraged to provide advance notice for cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee, depending on the circumstances and resources allocated.

WBox Super Service reserves the right to reschedule appointments due to weather conditions, staff availability, or operational issues.

6. Customer Responsibilities

Customers agree to:

Provide accurate and complete information regarding the property and service requirements

Ensure access to the premises at the scheduled time

Secure pets, valuables, and fragile items before service

Inform us of any potential hazards or special instructions

Failure to meet these responsibilities may affect service quality or result in service delays.

7. Service Limitations

While we strive for high-quality results, WBox Super Service does not guarantee the removal of all stains, damages, or pre-existing issues. Some conditions may be permanent or require specialized treatment beyond standard services.

For plumbing and repair services, we are not responsible for hidden or pre-existing structural issues that are not visible or accessible during service.

8. Damages and Liability

Our team takes every precaution to protect your property. In the unlikely event of damage caused directly by our service, customers must notify us within 24 hours of service completion, supported by clear evidence.

WBox Super Service’s liability is limited to the cost of the service provided. We are not responsible for indirect, incidental, or consequential damages.

9. Health and Safety

For safety reasons, our staff may refuse to proceed with services in unsafe or unhygienic conditions. Customers must disclose any known hazards, infestations, or health risks prior to service.

10. Website Use

All content on this website, including text, images, logos, and designs, is the property of WBox Super Service and may not be copied, reproduced, or used without prior written permission.

Users agree not to misuse the website or engage in activities that may harm its functionality or security.

11. Privacy

Your privacy is important to us. Any personal information collected through this website or during service booking is handled in accordance with our Privacy Policy.

12. Changes to Terms and Conditions

WBox Super Service reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with applicable local laws. Any disputes arising from our services or website use shall be subject to the appropriate legal jurisdiction.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through the details provided on our website.